General Information

If you have any inquiries regarding your order or our shipping and billing processes, please don't hesitate to reach out to us at 1-888-202-6066. Unfortunately, we are unable to process orders for addresses outside the United States.

Shipping Methods

• UPS Ground: $10.95, delivery time 3 to 5 business days
• UPS 2nd Day Air: $24.95, delivery time 2 business days
• UPS Next Day Air: $38.95, delivery time 1 business day*
• Free shipping on all orders above $200

Note: Express orders placed by 1:00 p.m. EST will be shipped the same day. Please be aware Express delivery runs on business days, Monday to Friday, excluding holidays. Express Delivery is not an option for packages shipped to Hawaii, Alaska, or Puerto Rico.

Our Shipping Policy

We are pleased to offer shipping services for our products within the United States in compliance with applicable US laws and legislation.

1. Shipping Methods: We ship our orders with UPS to ensure reliable delivery of our products.
2. Order Processing and Delivery Time: We process orders within 48 hours. After processing, the estimated delivery time depends on the shipping destination and product availability. It is essential to provide accurate shipping information to avoid delays or additional charges. Unforeseen circumstances beyond our control may impact delivery times.
3. Shipment Tracking: Once your order is shipped, we provide a tracking number for you to monitor the shipment's progress.
4. International Shipping: We currently do not offer shipping methods outside of the United States.
5. Loss or Damage: In the event of damage or loss during transit, please contact customer support to initiate the resolution process.
6. Return Policy: For information regarding returns and exchanges, please refer to our Return and Exchange Policy for guidelines and requirements.
7. Limitation of Liability: We are not liable for any damages arising from the shipping and delivery of our golf shoes, to the extent permitted by applicable law.

By using our shipping services, you agree to comply with this Policy. Duca del Cosma reserves the right to modify or update this Policy at any time without prior notice.